Privacy Policy
Privacy Policy
At AMNESIA, we are committed to protecting your privacy and ensuring your personal data is handled securely and transparently.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase through our website.
By using our website, you agree to the practices outlined below.
1. Data Controller
The entity responsible for processing your personal data is:
NIGHTEVOLUTION SA
VAT No: A67267831
Address: Calle Balmes, 65, 2º1ª, 08007 Barcelona, Spain
Telephone: +34 971 198 041
Email: store@amnesia.es
We process personal data in accordance with:
- Regulation (EU) 2016/679 (GDPR)
- Organic Law 3/2018 on Personal Data Protection and Digital Rights
- Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE)
2. What Information We Collect
Depending on how you interact with our website, we may collect the following information:
Information You Provide
When you place an order, contact us, or subscribe to updates, we may collect:
- Full name
- Email address
- Telephone number
- Billing and shipping address
- Payment and transaction information
- Purchase history
Website Usage Information
We may collect anonymised website analytics to understand how visitors use our website and improve user experience.
This may include:
- Browser type
- Device information
- Pages visited
- Website activity
3. How We Use Your Information
We use your personal information to:
Process Orders
To manage purchases, payments, shipping, returns, and customer support.
Customer Service
To respond to enquiries, requests, complaints, or support questions.
Marketing Communications
If you choose to opt in, we may send updates about:
- New product launches
- Promotions
- Events
- Special offers
You can unsubscribe from marketing emails at any time.
Improve Our Website
We may analyse website activity to improve our products, services, and customer experience.
4. Legal Basis for Processing Your Data
We process personal data under the following legal bases:
Contractual Necessity
To fulfil orders and provide products or services requested by you.
Legitimate Interest
To improve customer service, prevent fraud, and respond to enquiries.
Consent
Where legally required, we will request your consent before sending marketing communications.
5. Sharing Your Information
We only share personal data where necessary to operate our business or comply with legal obligations.
This may include:
- Payment providers
- Shipping and logistics partners
- IT and website service providers
- Legal or regulatory authorities where required by law
We do not sell your personal data to third parties.
6. International Transfers
We do not intentionally transfer your personal data outside the European Economic Area unless necessary to provide our services or where adequate safeguards are in place.
7. How Long We Keep Your Data
We retain personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Where legally required, information may be securely retained for statutory periods.
8. Data Security
We take reasonable technical and organisational measures to protect your personal data from:
- Unauthorised access
- Loss or misuse
- Alteration
- Disclosure
While we strive to protect your information, no method of internet transmission is completely secure.
9. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Request portability of your data
- Withdraw consent at any time
To exercise your rights, please contact:
or write to:
NIGHTEVOLUTION SA
Calle Balmes, 65, 2º1ª
08007 Barcelona, Spain
10. Complaints
If you believe your data protection rights have been violated, you may submit a complaint to the Spanish Data Protection Authority:
Agencia Española de Protección de Datos (AEPD)
https://www.aepd.es
Address:
C/ Jorge Juan, 6
28001 Madrid, Spain
Telephone: 901 100 099 / 912 663 517
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, operational, or regulatory changes.
The latest version will always be available on our website.