TERMS AND CONDITIONS
TERMS & CONDITIONS
Welcome to AMNESIA Store. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before purchasing.
1. Company Information
This website is operated by:
NIGHTEVOLUTION SA
VAT No: A67267831
Address: Calle Balmes, 65, 2º1ª, 08007 Barcelona, Spain
Telephone: +34 971 198 041
Email: store@amnesia.es
Throughout the website, the terms “AMNESIA”, “we”, “our”, and “us” refer to NIGHTEVOLUTION SA.
2. Acceptance of Terms
By accessing this website and/or purchasing products from us, you confirm that:
- You are at least 18 years old or have permission from a parent or legal guardian
- You are legally capable of entering into binding contracts
- You agree to comply with these Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
3. Products & Availability
We make every effort to ensure product descriptions, images, and pricing are accurate.
However:
- Product colours may vary slightly depending on screen settings
- Certain products may be available in limited quantities
- We reserve the right to discontinue or modify products at any time without notice
All orders are subject to availability and acceptance.
If an item becomes unavailable after purchase, we reserve the right to cancel the order and issue a refund.
4. Pricing & Payment
All prices displayed on the website are shown in EUR (€) unless otherwise stated.
We reserve the right to update pricing at any time.
Payment must be completed at checkout using approved payment methods available on the website.
In the event of an obvious pricing error, AMNESIA reserves the right to cancel an order and refund any payment received.
5. Order Acceptance
After placing an order, you will receive an order confirmation email.
This email confirms receipt of your order but does not guarantee acceptance.
We reserve the right to refuse or cancel any order for reasons including but not limited to:
- Product unavailability
- Payment issues
- Suspected fraudulent activity
- Errors in pricing or product information
If your order is cancelled after payment has been processed, a full refund will be issued.
6. Shipping & Delivery
Delivery times are estimates and may vary depending on location and courier services.
AMNESIA is not responsible for delays caused by:
- Courier services
- Customs procedures
- Weather conditions
- High seasonal demand
- Circumstances beyond our control
Customers are responsible for ensuring shipping details are accurate at checkout.
We are not responsible for failed deliveries due to incorrect address information provided by the customer.
For more information, please see our Shipping & Delivery Policy.
7. Returns & Refunds
We accept returns and exchanges of eligible items within 15 days of delivery, subject to our Returns Policy.
Returned products must:
- Be unused and unworn
- Include original tags
- Be returned in original condition
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
For return requests, please contact:
For full details, please refer to our Returns & Exchanges Policy.
8. Faulty or Incorrect Items
If you receive an incorrect or faulty item, please contact store@amnesia.es as soon as possible.
Where applicable, we may offer:
- A replacement item
- Store credit
- A full refund
We may request photographs or additional information to assess the issue.
9. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Branding
- Product imagery
- Graphics
- Text
- Website content
is the property of AMNESIA or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, AMNESIA shall not be liable for:
- Indirect or consequential damages
- Delays in shipping or delivery
- Website interruptions or technical issues
- Losses caused by incorrect customer information
Nothing in these Terms excludes liability where it would be unlawful to do so.
11. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using this website, you consent to the collection and processing of personal data as outlined in our Privacy Policy.
12. Governing Law
These Terms & Conditions are governed by the laws of Spain.
Any disputes arising in connection with the use of this website or purchases made through it shall be subject to the jurisdiction of the Spanish courts.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact: